Dr. Mithkal Smadi is an IBM Distinguished Engineer in Integrated Service Delivery. Recently, he played a leading role in the early development and deployment of IBM lean transformation methodology across Integrated Technology Delivery (ITD) and Integrated Managed Business Process Delivery (IMBPD). Mithkal is a recognized technical leader in quality control, design, qualification, and manufacturing across IBM products and services.Mithkal joined IBM in 1987 and has held a variety of technical and management positions in technology, product development, supply chain engineering, and IT services. Mithkal has led many quality improvement projects in logic commodities, OEM products, and now in IBM Services, resulting in substantial savings and improvements to IBM product competitiveness. He leads the Global Defect Prevention Process development and deployment.
