The Leading Educational Resource for IT Professionals

Return Policy

You may return new, unused items within 30 days of delivery for a full refund.


Items should be returned in their original product packaging (if applicable). The buyer will need to pay for the return shipment; return shipping costs will be refunded only if the return is a result of merchant or Amazon error.

All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.

Replacements and exchanges are not supported; customers can return their original order for a refund and create a new order for the replacement.

To return items:
1. Visit the Online Return Center to create a return merchandise authorization.
2. Print the returns slip and the shipping label.
3. Include the returns slip inside the box, and affix the shipping label to the box.
4. Ship the package.

You will receive email confirmation when the refund has been processed.