Mickey Iqbal, an IBM Distinguished Engineer, is responsible for leading architecture and technology deployment strategy for IBM's Strategic Outsourcing (SO) business. He leads the global programs for hardware and software infrastructure resource optimization and technology deployment in IBM's data centers. He is a member of the IBM Academy of Technology.
Dr. Mithkal Smadi is an IBM Distinguished Engineer in Integrated Service Delivery. He played a leading role in the early development and deployment of IBM lean transformation methodology across Integrated Technology Delivery (ITD) and Integrated Managed Business Process Delivery (IMBPD).
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Product Look Inside the Book Author Bio Specifications Explosive growth in the demand for IT computing infrastructure resources has put the global IT data centers that host this infrastructure...
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